Sr. Dispute Resolution Consultant

Job description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary: Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. We are seeking a highly skilled AR Dispute Resolution Senior Consultant. As an AR Dispute Resolution Senior Consultant, you will lead and manage the end‑to‑end dispute resolution process. In this role, you will be responsible for resolving complex discrepancies, including billing errors, invoice and purchase order variances, delivery issues, and product concerns—in a timely and e...