Night Audit Part Time

Job description

The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of a guest’s stay. Over night shift from 11pm to 7am required Friday and Saturday. In addition to the above, the Night Audit position is generally responsible for the reconciliation and completion of all daily transactions. ACTIVITIES: The duties and responsibilities for the Guest Service Representative/Night Auditor include, but are not limited to the following: · Create a welcoming environment for guests. · Register guests and assign rooms, accommodating special requests whenever possible. · Complete pre-registration and blocking of rooms for reservations/guest arrival. · Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. · Understand room status and room status tracking. · Know room locations, types of rooms available, and room rates. · Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. · Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and par...