Field Service Technician

Job description

Company Description Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.. The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements. Job Description: Summary: Responsible for installation, testing, analyzing, maintaining, repairing and training on Syntegon packaging equipment and associated products at customer sites. Provide customers with excellent technical customer service and ensure complete satisfaction. This position has a direct and significant impact on maintaining our customer base and growing new business. Key Responsibilities: - Provide field service repairs, training and installations as scheduled. - Train customers on proper o...