Process Excellence Lead

Job description

We are searching for a Process Excellence (PEX) Lead to join one of our client's growing projects in Mountain View, CA. This team is responsible for providing hardware and support for a variety of data collection devices (like cars/trekkers along with the imagery collection devices attached to them). This support also includes onsite visit for hardware repairs. Another aspect of this program is managing logistics support for hardware shipment (domestic and international). Role Responsibilities: - Define and drive the transformation roadmap aligned with organizational KPIs and strategic goals. - Lead the design and execution of scalable future-state operating models across people, process, and technology. - Own the end-to-end enablement program governance and execution. - Build strong relationships with senior stakeholders to influence and align transformation priorities. - Communicate vision, targets, and benefits effectively to drive buy-in and adoption. - Troubleshoot and support BPM consultants and Program Managers in complex solutioning scenarios. - Lead AI/ML and exploratory initiatives to unlock efficiency, data quality, and automation opportunities. - Oversee due diligence a...