Patient Care Advisor (German speaking) Remote

Job description

Are you ready to take your customer service skills to the next level? We're on the lookout for a Full time German-speaking , exceptional individuals who are passionate about enhancing the customer experience and delivering an unforgettable journey from start to finish. If you're up for the challenge, keep reading! This is a full time position working 37.5 hours a week ( Mon-Friday 9-5:30pm ) Remote working We are growing our German market, Kapsel, and are looking for a determined individual who can help us take on the challenge. German language skills are therefore essential, preferably you are a native speaker. We are based in Glasgow's East End, You will be required in person 2 days a week in the office and the remained of the time you can work remotely. So, what will you be doing? No two days are the same here at Simple – there’s always a new challenge to tackle. As the first point of contact for our customers, you'll be their hero! Answering calls, responding to emails, and picking up contact via social and other channels through our efficient ticketing system, you'll showcase your customer-centric mindset and problem-solving prowess. But that's just the beginning! We're search...