Patient Service Representative

Job description

$500 sign on bonus! LOCATION: Carondelet St Marys Multispecialty: A non-exempt medical office position responsible for front office processes in the physician practice - Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program. - Greets patients entering the practice. - Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments. - Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system. - Checks out patients and assists them with referral processing and scheduling. - Collects co-pays and posts charges. - Processes charge entry and patient balances. - Distributes information to patients regarding office policies, procedures, and practice information. - Explains the patient portal and assists with patient enrollment. - Performs additional responsibilities as needed. Education : High school diploma/GED: Experience : One year customer service experience, preferably in a hospital or physician office setting. Sign on bon...