Community Support Counselor

Job description

Description Since 1984, Asheville Humane Society has dedicated itself to ensuring every animal has the quality of life they deserve—a life worth living. Now, we go beyond our walls to help create a more humane community for pets and the people who love them. As the only open-intake animal shelter in Buncombe County, we're always here for the animals in our community. Position Summary: The Community Support Counselor supports Asheville Humane Society’s community-based sheltering model by combining responsibilities of Community Sheltering and Owner Support. This position partners with the public to reunite lost and found pets with their families, connect owners to resources that keep pets in their homes, and provide guidance for those facing challenges with their pets. In addition, the Community Support Counselor serves on a rotating schedule (monthly rotation) as the point of contact for the Owner Support Requests. In this role, the employee provides counseling and resources to help pet owners safely keep or rehome their pets. This position plays a key role in empowering the community to be part of the solution for lost, found, and owned pets while supporting families and keeping pe...