IT Analyst 1 - Call Center Assistant Manager

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Job Posting Title: IT Analyst 1 - Call Center Assistant Manager Position Type: Professional / Unclassified Department: LSUAM ORED - SSPI - NISC - NCDF - Ops - Call Center (Natasha Marie Gaines (00051994), Clarissa Herrera (00017984)) Work Location: 0355 William P. Johnston Hall - Office Pay Grade: Professional Job Description: This is a professional / unclassified position at the National Center for Disaster Fraud (NCDF), a program within the Stephenson National Center for Security Research and Training (SNCSRT) at LSU. The Call Center Assistant Manager helps to oversee the daily operations and personnel assigned to the call center, under the direction of the Call Center Managers and the Program Director. Job Responsibilities: Administers and approves fraud complaints in respective agency databases. Return complaints entered incorrect...