Customer Support Consultant (Dutch Speaking)

Job description

Customer Support Consultant (Dutch Speaking) Department: Customer Support: Location: Cape Town / Lisbon: Contract Type: 6-Month FTC > Permanent (CPT) / Permanent (LIS) Language Requirements: Dutch & English: About RoomRaccoon: RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system. We move fast, think independently, and build technology that gives hotels a real competitive edge. Our team is global, ambitious, and hands-on. We value ownership, momentum, and people who want to make an impact while beating yesterday, together. If you like building meaningful software with smart people, you’ll fit right in. 🦝 Tasks: Your North Star: Customer Support plays a crucial role in our business by providing high-quality assistance and resolving client queries through excellent communication skills. This ensures a positive and productive experience with our product, leading to increased client satisfaction and retention. As a Customer Care Consultant, you will need the ability to q...