IT Support Analyst
DCS Corp · Ridgecrest, California, US
Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emai...
Job description
Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests (CR) for the F/A-18 & EA-18G Integrated Product Team (IPT) at China Lake, CA. Essential Job Functions: Provide technical support to all end users, customers, and guests within the IPT. Provide technical support for all VTC systems used throughout the IPT. Support, implement, and comply with cybersecurity requirements and controls. Perform various junior level system administrator tasks such as account creation, file share accounts, account permissions, implementing assigned CR’s, desktop/application troubleshooting, deployments of IT assets, and other various tasks as assigned. Provide technical and implementation support for organizational projects and services. Coordinate activities with IT Management, other technical teams, stakeholders, and business owners. Be able to work as a team with other cross functional teams to achieve the IPT’s mission. Identify and manage all Information Technology/Cybersecurity (IT/C) services, infrastructure components, and relevant documentation. Requi...