Sales Quality Manager

Job description

Sales Quality Manager is responsible for monitoring sales procedures of frontline sales staff to ensure compliance. The Sales Quality Manager will support the Sales Director who leads the team responsible for the overall efficiency of sales activities and customer satisfaction while helping to meet goals and standards that are already established for the team. This includes fostering a positive work environment; mentoring, coaching, and developing team members. This also includes working with Sales Managers and the individual account executives to ensure business continuity. A Sales Quality Manager may be expected to step into an account executive role temporarily when all other options have been exhausted to maintain business continuity & unmatched customer service. Summary of Sales Quality Manager responsibilities and essential job functions include, but are not limited to the following: Assist business & support units to establish appropriate internal policies to streamline sales process - Assist Regional Sales Director in creating and driving a business plan strategy that successfully meets sales goals - Drive the company’s sales and operational training initiatives - Hold team...