Manager Dual Role Table Games Pit

Job description

Summary: Responsible for management and supervision of table games activities on assigned shift. Supervisor Table Games will function as Manager Dual Role Table Games Pit. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language - Proactively greet team members and guests, initiating interaction to provide service - Always use a positive parting remark to end the conversation Qualifications: - Supervisor Table Games are functioning as Manager Table Games Pit in this position. - Maintains game security and protects company assets at all times. - Engages guests during their play and develops relationships to create customer loyalty and repeat visits. - Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction. - Enforces all games procedures and policies. - Prepares necessary shift and other reports. - Makes recommendations for policy or operational changes to ensure effi...