Room Attendant
Soho House & Co · New York City, New York, US
The Role… A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms ar...
Job description
The Role… A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude! Main Duties: - To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis. - Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting. - Replacing all used amenities after every guest Departure. - Prepare bed and with linen, ensure linen is free of stain and or rips. - Reporting of any defects in a guest room and or thru out the hotel. - Vacuum every room Sweep and mop daily. - Understanding and knowledge of property amenities. - Assisting guests as needed. - Performs other duties as assigned by supervisor/manager. Required Skills/Qualifications: -...