Golf Player Assistant
Oki Golf · Newcastle, Washington, US
As a member of the Player Assistant Team at The Golf Club at Newcastle, you are responsible for monitoring the pace of play of guests along the golf course u...
Job description
As a member of the Player Assistant Team at The Golf Club at Newcastle, you are responsible for monitoring the pace of play of guests along the golf course using a prescribed format of recordkeeping. You are responsible to assist groups that have fallen behind the pace of play using a positive service approach, and you are responsible for being an ambassador of the golf course, engaging in appropriate dialogue with guests regardless of their pace. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Player Assistant professional provides service by explaining the course etiquette regarding the pace of play. Exceptional service in the following positions: - Initiate contact with guests while on course and explain their position relative to other groups and the preferred pace of play. - Must be proactive in anticipating the guest’s needs and engaging in the commiserate level of guest interaction. - Always yield to the guest. - Must effectively communicate all pertinent information amongst his/her team members and supervisory staff regarding daily operations. - Initiate contact with guests within 15 feet, with a sincere welcome. At the conclusion of the guest’s visit, offer a genuine thank you...