Medical Call Center Rep

Job description

Description Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc . “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a professional and motivated full-time Medical Call Center Rep that enjoys working with culturally diverse children and families in providing comprehensive patient care. Medical Call Center Rep Summary: The Medical Call Center Rep position is responsible for answering incoming calls utilizing Health Center policies to solve patient issues and directing calls as needed; verifies patient demographic information; schedules, cancels and reschedules patient appointments; and provides general information about HealthFirst via the telephone, including hours of operation and services provided. Schedule: Mon – Fri 9:00am – 5:30pm Rotating Saturdays 9:00am – 1:00pm: Pay Range: $20.50 – $23.50 per hour* Benefits: 3.2 weeks of paid time off (PTO), 3 person...