Head of Function, Customer Outcomes, Regulatory & Data Controls

Job description

End Date Sunday 10 May 2026 Salary Range: £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options: Hybrid Working, Job Share Job Description Summary: This is a senior leadership role at the heart of Business & Commercial Banking, with real accountability for customer outcomes, regulatory delivery, and control effectiveness. You’ll shape how risk is managed at scale, modernise the control environment through data and automation, and enable safe, sustainable growth across the business. Job Description: JOB TITLE: Head of Customer Outcomes, Regulatory and Data Controls SALARY: Competitive - will be discussed at interview stage LOCATION(S): Edinburgh, Glasgow, Manchester, Birmingham or Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this Opportunity: A senior leadership opportunity has arisen within the Business & Commercial Banking (BCB) Chief Controls Office to lead Customer Outcomes, Regulatory & Data Controls team. This is a fantastic opportunity to gain experience at the heart of one of the...