Collections Specialist

Job description

Overview Careers close to home and your heart Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. Responsibilities: Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Duties and Responsibilities: - Researches accounts for billing accuracy adjusting discrepancies as needed. - Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. - Initiate collections calls. Calls on accounts with high balances. Calls regarding old accounts. - Works with billers to review accounts. - Serves as a back-up to cash application. - Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. -...