Customer Service Representative

Job description

Job Title: Customer Service Representative Reports to: Customer Service Supervisor: About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers – not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: - Delivers premier, front line customer service by greeting and providing information, answering questions and/or offering assistance to customers. - Responds to and resolves customer related issues and complaints. - Initiates customer orders by receiving and entering ord...