Technology Support III

Job description

We are looking for an individual who is well versed with the Application Support functions. This position is for supporting the suite of applications used by our Securities Services division. This is a complex suite of applications which are closely interlinked and at the core of our company product offering and provides us with a competitive advantage in the market place. Any disruption to service or inaccuracy in these applications will have an adverse impact to our clients, result in reputational damage to JPMorgan and potentially have an adverse financial impact to the organization. Required Skills: Develop specialist knowledge in relevant systems, sharing that knowledge with team members and global partners Manage the relationship between the operational users and the technology department. This involves organizing weekly service review meetings and being a key point of escalation for technology issues or concerns within the operational areas - On a day to day basis Application Support analyst will be responsible for: - The resolution of all user and technology issues on the Production instance. - The support and maintenance of the various Linux/Java RDBMS based applications o...