Service Manager

Job description

Join Komatsu and Be Part of Something Big! Job Overview: Key Job Responsibilities: - Ensure the safety of the employee and work environment. - Develop plans to achieve department goals for quality and efficiency. - Manage accounts receivables as defined in business plan. - Ensure proper training is provided for the service technicians and service administration. - Work with factory representatives to ensure warranty factory campaigns are completed. - Enforce high work standards for quality and professional service. - Manage the service department to operate within the guidelines set by our manufacturers policies and procedure manuals. - Ensure the proper tools are acquired to perform service functions. - Ensure service goals and operating plan goals are achieved. Qualifications/Requirements: - Associate Degree in Diesel Technology or equivalent preferred - 5+ years experience as a technician or supervisor - Basic hydraulic, electrical and mechanical skills - Language Skills: Ability to read, write and comprehend simple instructions, short correspondence and memos. Ability to effectively present information in one-on-one and small group situation to customers, clients and other empl...