Front Desk Rep, Physical Therapy (Newnan, GA)

Job description

The Front Desk Administrator is responsible for greeting, registering and scheduling patients in a prompt and helpful manner, providing excellent customer service in a fast-paced environment. EDUCATION, KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Education: High school diploma or equivalent required Experience: 1 year administration or customer service experience required, in a medical environment is preferred Skills: Excellent verbal, written, and electronic communication skills, very proficient with computers, and an ability to work in a fast-paced environment are required. Daily Responsibilities: Our front desk staff in the physical therapy department works in a fast-paced, very busy environment. They are often required to multi-task by answering phones, checking in patients and communicating with therapists, all while providing excellent customer service and being detailed oriented to ensure accuracy of information. We utilize Epic EMR for scheduling and checking in patients. Our staff must be excellent with computers and consistently following multi-step commands in order to appropriately check in, schedule and manage patient’s charts. Duties include: - Greets patients in a pro...