Healthcare Operations Manager

Job description

Behavioral Health Solutions (BHS) is seeking a Healthcare Operations Manager to lead and optimize the administrative operations that support patient access and provider scheduling across multiple markets. This leadership role oversees teams responsible for provider scheduling and insurance eligibility verification, ensuring efficient workflows, high accuracy, and excellent service for patients, providers, and facility partners. The ideal candidate is an experienced healthcare operations leader who excels at managing teams, improving processes, and maintaining operational excellence in a fast-paced healthcare environment. This position plays a critical role in supporting clinical operations and ensuring that scheduling and eligibility processes align with the organization’s commitment to high-quality care and seamless service delivery. Key Responsibilities: Team Leadership & Management: - Lead and supervise administrative team members responsible for provider scheduling and insurance eligibility verification. - Recruit, train, mentor, and evaluate staff while fostering a positive and accountable team culture. - Establish performance expectations focused on accuracy, timeliness, prod...