Strategic Business Development Representative

Job description

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Strategic Business Development will focus on working as an individual contributor to help drive key strategic initiatives to accelerate company growth, improve lead generation efficiency, and enhance customer engagement across Tier 1 and Tier 2 accounts. You will work closely with the strategic team lead to develop strategy and cross-functional alignment (executive team, marketing, sales, product, etc.) In this role your responsibilities will include: - Developing strategic pipeline across your owned accounts - Deep account research and knowledge that will help us intercept key moments for our prospects and convert them into commercial conversations - Facilitating and coordinating the first meetings with these strategic accounts - br...