Manager, Loyalty Operations – France & Western Europe

Job description

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description: We are looking for a Manager, Loyalty Operations – France & Western Europe to join our team in Madrid. Roles/Responsibilities: 1. Radisson Rewards Implementation across Hotels: - Contribute to and oversee the development and implementation of loyalty program initiatives, monitoring progress through regular performance reporting and executive-level presentations. - Deliver regular training sessions (both in-person and virtual) to ensure consistent and effective program execution, with a strong focus on member acquisition and benefit delivery. - Foster and strengthen the Loyalty Champion community by...