Tax Client Service Analyst

Job description

Join the Tax Client Service team to be the key contact for client tax enquiries, partnering with Global Tax Operations to deliver timely resolutions, strengthen client relationships, and drive process improvements. As an Analyst within the Tax Client Service team, you will support multiple clients in relation to their Tax services. Your role involves close collaboration with both the Tax Client Service team and the Global Tax Operations team. You will serve as the primary contact for tax inquiries, ensuring proactive resolution within established standards. Your responsibilities also include managing client relationships, contributing to service reviews, and analyzing root causes of recurring issues to enhance service. You will provide guidance on various tax documentation and regulatory reporting, while working closely with the Sub Custodian network and the internal Network Management Group. You will continually review operational tax processes to identify enhancement areas, identifying and escalating tax risks, and assisting in client tax account reviews and ad-hoc projects across the wider Tax Operations team. Job responsibilities: - Serve as the point of contact for tax enquiri...