Team Lead

Job description

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for talented Part-Time Team Leads that will contribute to a profitable and customer-centric environment through management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: CUSTOMER EXPERIENCE - Cultivates an environment of genuine customer connection - Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values - Facilitates an energized pace, positive service environment and team development LEADERSHIP & TEAM MANAGEMENT: - Supports the store leadership in recruiting, hiring, and retaining top talent - Supports the store leadership in creating and maintaining a succession strategy - Fosters a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. TRAINING & DEVELOPMENT: - Deliver world-class, in-person training (in conjunction with e-learning) to all new team members - Ensure timely completi...