Front Desk Supervisor | Aloft at Cascade Station Portland Airport Hotel

Job description

What You’ll Do: You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you’ll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader. Here are a few other tasks you’ll be responsible for on a daily basis: · Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism - Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards. - Stepping in to complete daily hotel front desk tasks. - Assisting Guest Services Manager with monitoring performance and attendance. - Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches. Where You’ve Been: We’re looking for someone with a High School diploma (or equivalent) and one to three years of related experience. No wallflowers wanted—you must be able to contribute...