Customer Service Specialist

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions: Office Job Description: When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. This role will be a 1 year FTC to begin with. The Team: Day-day delivery of dedicated service, over multiple work streams, within a complex fast paced Customer Service environment. You will act as first point of contact for all external/internal customer service queries and are key to ensuring customers view Thermo Fisher Scientific as the company to partner with. Supporting the departmental supervisors and Customer Service Manager daily in their quest to achieve our mission. Key Responsibilities: Handles and responds to all types customer problems, orders and general enquiries through a variety of channels – including phone, e-mail, and web. Efficient and accurate entry of orders. Is a cus...