Warehouse & Customer Support Administrator

Job description

Warehouse & Customer Support Administrator Job Profile About the Company: Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. Established in 1996, the company supports some of the world’s largest multinational manufacturers across the microelectronics, semiconductor, pharmaceutical, life science, and medical device industries. Job Summary: We are looking for a highly capable Warehouse & Customer Support Administrator, to work on a busy customer site. The successful candidate will play a critical role in maintaining service levels, coordinating customer enquiries and orders, communicating effectively with internal and external stakeholders to solve day-to-day business problems, and maximise business opportunities for both CEC and the end-customer. Key Responsibilities: - Develop good business relationships with new and existing customers. - Deal with customer enquiries by phone, email, and in person. - Support the delivery of customer service excellence at every opportunity. - Liaise effectively with internal and external team members to complete tasks, solve problems, quickl...