Financial Counselor

Job description

Schedule: Monday – Friday, day shift 8:45 a.m. to 5:15 p.m. Job Summary: The Financial Counselor assists patients and family members in financial interactions related to their health care expenses. By establishing relationships, they serve as a patient advocate and educator in order to assist in navigating through available resources to fund their health care expenses. The Financial Counselor works closely with clinical providers (i.e. physicians, case managers, executive administrators) to provide financial guidance that will support the clinical needs of our patients throughout the Corewell Health delivery system. Essential Functions: - Conducts in-person interviews and consults with patients and their families, which may include travel to multiple locations or home visits. - Acts as the liaison between the patient and intake, registration or clinical staff, as well as outside organizations, on matters related to assisting the patient with securing a funding source. - Investigates and makes recommendations on complex cases to secure third party funding sources including, but not limited to Medicaid, Medicare, auto, workers' compensation, COBRA, crime victims compensation, access...