Guest Services Specialist

Job description

Overview Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Guest Services Specialist will work on a Full-Time basis out of Helio Health’s Rochester Inpatient program . Pay Rate: $15.38- $17.50 per hour. In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500 ! Responsibilities: - The Guest Services Specialist position assists in orientating patients, manage ongoing needs throughout the patients stay in the program and prepare and maintain the facility for use and cleanliness. - In this position you will assist with admission process of program including orientating patients to the facility, responding to patient inquiries and requests and resolving issues in a timely, friendly and efficient manner. - The Guest Services Specialist will demonstrate thorough knowledge of program expectations and schedules and assist patients in managing these activities. - Assist with crisis intervention activities, as requested. - You will also ensure the facility is maintained in a clean and safe manner at all times. - O...