General Manager - Aftermarket Publications

Job description

At Komatsu Forest, innovation, collaboration, and responsibility are at the core of everything we do. We develop technologies and solutions that make a real difference—for our customers, our business, and society at large. With us, you will be part of a global environment where diverse perspectives are valued and people are given the opportunity to grow. Are you looking for a key role in an international organization where aftermarket and service are critical to customer satisfaction and business success? This is your opportunity to lead a function that has a direct impact on our machines in operation—and on the experience of our customers worldwide. Your mission: As General Manager for Aftermarket Publications at CSB, Customer Service Business , you will lead a function that supports our service organization and customers by delivering accurate, clear, and user-friendly technical documentation & information. The department is responsible for: Operator and service manuals Spare parts preparation: Spare parts catalogs and exploded views Maintenance and troubleshooting information: Systems supporting technical documentation & information You play a key role in the product lifecycle a...