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Outbound Sales

Cinch Home Services · US

Service Network Enhancement Coordinator Purpose: The Service Network Enhancement Coordinator oversees and coordinates business to business recruiting initiat...

Job description

Service Network Enhancement Coordinator Purpose: The Service Network Enhancement Coordinator oversees and coordinates business to business recruiting initiatives to develop relationships with independent contractors in their assigned region with a focus on increasing service provider network memberships. This position will work as part of a team to identify coverage needs, target prospective members, and manage these leads through the completion of the enrollment process. Summary of Responsibilities: Member Service Coordination Monitor and manage regional service request queue to organize, track, prioritize and process requests in a timely manner ensuring departmental performance and quality goals are met or exceeded Utilize the Internet and other sources to locate and hire new service providers to handle specific service requests Receive and process contractor inquiries and correspondence via telephone, mail, fax, or e-mail Communicate request status to customer and assigned service provider Credentialing: Identify and interpret state and local regulatory contractor licensing standards for territories within the assigned region Evaluate contractor applications for accurate and cur...