Sr. Operations Manager - Category 10 Nashville

Job description

As a Senior Manager of Restaurant Operations, you'll work closely with leadership to develop, implement, and execute business strategies for a multi-experiential live music venue, bar and restaurant. This includes staff training and development, service strategy, operational budget, and sales strategies. You'll provide hands-on management of daily operations, including staffing, guest service, culinary and beverage programs, live entertainment, and private events. As the ideal candidate, you'll model teamwork, service and integrity to foster a positive and productive work environment. Reports to Assistant General Manager. - Responsible for training programs for new and existing front-of-house employees. Collaborate with corporate training team to ensure employees complete required courses and gain necessary skills for growth. Work with designated leadership and team trainers to develop training experiences that elevate customer service and maximize financial performance of venue. - Serve as leader for new and existing front-of-house managers. Ensure new managers are exposed to and proficient in defined administrative tasks and venue roles and responsibilities. - Manage front-of-hou...