Digital Analytics Specialist | Private Individuals @ING Bank

Job description

Mission At ING, we believe there is a story behind every digital interaction. As a Digital Analytics Specialist, your mission is to turn complex digital journeys into clear, actionable insights that improve customer experience and drive business growth. You will act as the voice of the end ‑ consumer in data, combining technical expertise with business understanding to ensure our digital platforms are accurately tracked, continuously optimized, and truly customer ‑ centric. About the team: You’ll join a cross-functional agile squad where analytics, product, marketing, and technology work closely together to shape better digital experiences. We are a collaborative and supportive team that values curiosity, open communication, and shared ownership. By combining diverse perspectives and expertise , we turn data into meaningful insights that improve customer journeys, optimize performance, and create real impact for both our customers and the business. Your day to day: As a Digital Analytics Specialist in an Agile Way of Working, you will be a part of a Squad and will dedicate your time and efforts to achieve the tribe/ squad’s purpose: Design and own the digital tracking strategy acro...