Account Manager, Commercial Lines

Job description

Primary Role: The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues. Duties and Responsibilities: - Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making - Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations - Provides a high level of support to Risk Consultants in obtaining, maintaining, and expanding business - May also be responsible for account rounding and in accordance with standard practices, policies, and procedures - Works closely with Risk Consultants and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards -...