JobMesh

Showroom Host - Part Time (Horseshoe LV)

Caesars Entertainment · Las Vegas, Nevada, US

To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsi...

Job description

To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsible for scanning show tickets, escorting guests to their assigned section, and securing the venue during a show performance. During all showroom and theater performances ensuring operational efficiency and the highest level of customer service is achieved. - Showroom Host ensures the customer transaction and attendance is to the Caesars Entertainment top tier satisfaction and that all show queues are correctly executed. - Upon arrival, make sure that the theater is in presentable condition prior to opening doors – refer to Daily Inspection Checklist. - Attend pre-shift meeting with Showroom Supervisor, as scheduled prior to opening doors. Attendance is mandatory. - Be in assigned area by designated time, on radio and earpiece, ready to work. - Work directly with Showroom Supervisor to ensure that all policies and procedures are correctly executed. - Work directly with Box Office to ensure VIP & VVIP guests are handled appropriately, seating reconfigurations are known and managed. - Exhibit sound judgement when making decisions...