Dental Services Representative (Vietnamese)

Job description

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. LOCATION: San Leandro, CA JOB SUMMARY :Under the general supervision of the Dental Supervisor RDA-Clinic Coordinator and the Dental Operation Manager is the patient’s initial contact by phone or in person. Essential Job Functions: - Assembling and confirming patient schedule, make appointment reminder calls. - Perform clinic reception duties: greet and register patients, answer phones, screen calls, and take messages. - Use the computerized Dentrix system and manual system to create and update patient records for bookkeeping, billing, and scheduling appointments. - Prepare patient records and verify Member Services Department eligibility and/or medical clinic auth...