Process Specialist (PMO)

Job description

About the Role We’re hiring a Process Specialist within our Project Management Office to bring clarity, structure, and consistency to how work gets done across the organization. This is a hands on, governance focused role built for someone who enjoys organizing complexity, creating standards, and building systems that scale. You’ll take real world operational workflows and turn them into clear, controlled, and repeatable processes supported by SOPs, job aids, and structured approval of workflows. You’ll own the full lifecycle of process documentation from discovery and drafting through review, approval, publishing, and ongoing updates. You’ll also help maintain a well-organized process library, so teams can easily access current, approved guidance when they need it. This role is ideal for someone who likes structure, clarity, and accountability and who takes pride in turning informal know how into disciplined execution. What You’ll Be Doing: - You’ll document and maintain end-to-end business processes including current and future state workflows, roles, inputs and outputs, decision points, and exceptions. You’ll transform working sessions and messy notes into clear, usable document...