Customer Experience Specialist

Job description

Responsive recruiter Customer Experience Specialist This position is ideal for someone who is naturally warm, highly dependable, and takes pride in creating a great experience for every child and family. At British Swim School, you are not just working a shift—you are part of a mission to help children gain lifesaving water safety skills. As a Deck Ambassador (Customer Experience Specialist), you are the welcoming face of our swim school. Parents rely on you. Children look to you for reassurance. Your role makes a real difference every single day. We are looking for someone who is friendly, reliable, and takes ownership of their responsibilities. Pay & Benefits: - $16.00 – $18.00 per hour - Paid training - Paid birthday off - Free uniform and swag - Monthly paid team training (with lunch) - Supportive, positive work environment - Opportunities for advancement Schedule: Part-time – Weekends Required: Typical shifts: Consistent weekly schedule. Perfect for someone looking for meaningful part-time work. - Saturdays: 1:00 PM - 5:30 PM - Sundays: 1:45 PM – 6:00 PM What You’ll Do: This is an active, on-your-feet role. - Welcome families and help children feel comfortable - Check swimmers...