Customer Service Representative ? Payment Solutions Company

Job description

Required Language Swedish, English Employment Type: Full time Contract Type: Permanent Description: About the Role: We are currently looking for enthusiastic and motivated Customer Service Representatives to join our office in Lindholmen, Gothenburg. Are you looking for a dynamic and fast-paced workplace? Do you enjoy helping others and want to develop new skills? Do you have an interest in finance? If so, you could be a great fit for our team. Key Responsibilities: As a Customer Service Representative, you will support customers with various payment solutions. Your main goal is to deliver high-quality service. Typical tasks include: Working hours: Monday to Friday, 08:00–22:00 (shifts include both daytime and evenings) You will begin your role with a paid training program , where you will learn both the technical aspects of the job and how to deliver excellent customer service. - Handling customer inquiries related to invoices and payment reminders - Providing support primarily via inbound phone calls - Assisting customers via email when required About You: At Foundever, we value personality and attitude over previous work experience. We believe you are: - Positive and helpful - A...