Lead Host/Hostess
Southall - Farm and Inn · Franklin, Tennessee, US
As you arrive amid the lush and rolling hills of historic Franklin, Tennessee, you find yourself breathing more deeply, feeling more at ease. It is as though...
Job description
As you arrive amid the lush and rolling hills of historic Franklin, Tennessee, you find yourself breathing more deeply, feeling more at ease. It is as though you have been transported to a simpler time, when the pace of life was more mindful, more deliberate. A vast expanse of farmland surrounds you, with greenhouses on one side, and rows of heritage crops, orchards, and gardens on the other. A working farm. An inviting inn. Dining and spa experiences that honor the cycles of nature and incorporate its bounty. This is Southall , an extraordinary resort where experiences are meant to be savored. The Lead Host/Hostess is the first and lasting impression of our guest experience in our Green Michelin Star restaurant, January . This individual sets the tone for every guest interaction, offering a warm welcome, managing the flow of service with precision, and embodying Southall’s spirit of gracious hospitality. This role is both strategic and service-driven: part concierge, part conductor, and wholly dedicated to excellence. LEAD HOST / HOSTESS OUR ROLE: - Greet each guest with warmth, sincerity, and attentiveness - Manage the arrival, seating, and farewell of guests in a polished and gr...