Senior Risk Functional Specialist
Airbnb · US
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over...
Job description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Payment Risk Operations is at the heart of what makes Airbnb a place where anyone can belong anywhere. We're the guardians of trust in our global marketplace, working tirelessly to create safe and authentic experiences for millions of hosts and guests worldwide. Our mission is simple yet powerful: protect our community while preserving the magic of travel. We're passionate about user satisfaction and dedicated to crafting thoughtful policies, intelligent rules, and innovative systems that elevate the quality of every interaction on our platform. The Difference You Will Make: As a Senior Risk Functional Specialist, you will be responsible for overseeing the operational procedures and escalations related to stored value payment products (e.g. gift cards) and the review of performance metrics for busi...