Front Desk Monitor

Job description

Del Webb at Mallory Creek is an active adult community in Leland, North Carolina, near Wilmington, designed for an elevated retirement lifestyle. It features new single-family homes with modern, open layouts and offers extensive amenities such as a large clubhouse, indoor and outdoor pools, fitness center, pickleball courts, bocce courts and social clubs. Seeking a Front Desk Monitor responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face. Position Responsibilities: - Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors. - Administrative Support team member who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects. - Filters inbound calls to determine appropriate direction. - Greets all visitors/homeowners and determines their immediate needs. - Monitors pic...