Accounts Receivable Operations Manager

Job description

This position will oversee all aspects of the Accounts Receivable Operations function including: the timely and accurate posting and cash application of all retailer receipts, the processing of all retailer manual refund and payment requests, the processing of all manual retailer debits and credits, the processing of all Policy A Defective claims and the coordination of the store cancellation/closeout process. This position will also be responsible for managing the oversight of several key Ecommerce accounts receivable operational activities supporting both Emery Jenson and AceHardware.com, along with the accompanying reporting and analysis of Emery Jensen Operating Metrics and related analysis. The Accounts Receivable Operations Manager will serve as the department liaison with IT to drive all Accounts Receivable system issues to resolution, serve as the department lead on systems projects impacting the Accounts Receivable operation and will train current and new team members on SAP. In addition, this team member will lead the team in developing or enhancing operational internal controls and procedure manuals and be called upon to prepare other ad hoc reporting and analysis as nee...