Appian Analyst/Tier 2 Support Specialist (ACWS)

Job description

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, secure cloud, digital transformation, and advanced intelligence capabilities, to the largest defense, health, and international development federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. This position is in the Army Contract Writing System (ACWS) of the Acquisition, Training and Readiness (AT&R) Program Management Office (PMO). Serve as an IT Support Specialist as part of a team of Service Desk professionals supporting ACWS and leadership within the AT&R portfolio. This position involves providing technical application support and end-user assistance across the Army Contracting Enterprise (ACE). Activities include technical assistance, troublesh...