Server - In Room Dining

Job description

Responsibilities: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. - Take hotel guests’ drink and food orders. Must be 18 years of age to serve alcoholic beverages. - Present featured food offerings to patrons and answer questions about food items, making recommendations upon request. - Assemble guest food and beverage orders in an accurate and timely manner. - Deliver guest orders to their hotel room in a timely manner. - Sweep hotel floors for service ware and return to kitchen. - Ensure workstation is properly stocked, clean and IRD service tables are set up. - Accurately and timely close guests checks and ensure proper room number and signature is recorded. - Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. - Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all...