Implementation Support Specialist - Advertisement Team (Portuguese Speaker) - (Third Party Associate)
TikTok · San Jose, California, US
About our Team: As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designin...
Job description
About our Team: As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in the US, Singapore, China, Israel, London, and we're expanding to more hubs. MPO acts as a connector between advertisers, sales teams and internal Product and Engineering teams enabling fast issue resolution and product improvement. What we're looking for: TikTok seeks a Implementation Support Specialist to provide both pre and post-sales implementation and advertising support to Tiktok's top advertisers. Candidate needs to balance customer service with technical know-how and specialize in Signals and API monetization product pillars using their expertise to assist businesses with product issues. Sitting within the Monetization Product Operations team, the role involves close collaboration with in-market sales and product teams within a high-growth environment. An ability to self-motivate, prioritize and influence partners are key skills. Candidates must have experience working with Digital Advertising, Signa...