Customer Service Administrator

Job description

Company Description IPS (Part of the Culina Group) works with some of the best known brands and provides cost effective and innovative co-packing, co-filling and co-manufacturing solutions within the UK. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description: Due to continued growth our Bardon site are now recruiting for a Customer Service Administrator on a full time permanent basis. Salary: £28,000 - £30,000 per annum, depending on experience. Working hours : Monday-Friday, 7:30am-4pm. As a Customer Service Administrator you will monitor and report stock movements to customers, offering outstanding support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service. Key Duties of a Customer Service Administrator: - Creating and communicating of all Customer reports and monitoring systems. - Resolving customer queries, providing PODs, and interrogating system discrepancies. - Liaising with Stock Team to resolve system issues. - Gathering data and reporting site financials on a daily and w...