GSOC Operator I

Job description

Position Overview The Global Security Operations Center (GSOC) Operator I is a key member of a team responsible for providing essential service support for all safety, security, and crises impacting Tiffany & Co. facilities, assets, special events, travelers, and personnel on a global scale. Working in an innovative, fast-paced 24/7 control center, Operators are required to possess exceptional analytical and crisis management skills. GSOC Operators play an integral role in operational security, facility safety, crisis management, investigations, traveler safety, using various security systems and monitoring software to detect and triage incidents. Key Accountabilities: - Coordinating response to incidents that occur on company premises and/or sites of special interest (e.g., traveler locations, off site meetings, and events, etc.), using the appropriate communication methods and tools. Incidents may include but are not limited to burglar alarms, fires, robberies, burglaries, weather events, and/or medical emergencies globally. Process and evaluate information received from all available sources and respond with the appropriate communication and/or procedures. - Review, analyze and...